Last updated: October 23, 2026
Who we are
Med-Tech Global provides medical logistics services. This policy explains how we handle personal information collected through this website. Questions can be sent to brainedraine@med-techglobal.com.
Information we collect
We collect the information you choose to give us, such as:
- Your name, company, email address and phone number
- Shipment details you enter in our quote or contact forms
- Messages you send through live chat
- Basic technical data such as browser type and pages visited, collected through cookies and similar tools
How we use it
- To reply to your enquiry or prepare a quote
- To arrange and manage shipments you book with us
- To keep our website secure and working properly
- To meet our legal and regulatory obligations
We do not sell your personal information.
Patient information
Please do not include patient names or health information in website forms or chat. When our services involve protected health information, it is handled under a separate agreement and in line with HIPAA requirements.
Sharing
We share information only with service providers who help us run our business (for example email, hosting and live-chat providers), with carriers and customs brokers when needed to complete a shipment you request, or when the law requires it.
Cookies
We use essential cookies to keep forms secure and to remember your display preferences, such as dark mode and accessibility settings. Our live-chat provider may set its own cookies.
How long we keep it
We keep enquiry information for as long as needed to respond and for our legitimate business records, then delete it securely.
Your rights
You can ask to see, correct or delete the personal information we hold about you by emailing brainedraine@med-techglobal.com.
Changes
We may update this policy. The date at the top shows when it last changed.